Returns Information

Returns Process:

Not happy with your products from us?

Please pack your return item with a note of order number, name, and address, please ensure all returns are unworn, unwashed and free from pet hair to the following return address

3a Earle Drive,

Parkgate, Cheshire

CH64 6RY



Our Returns & Refunds Policy lasts 14 days. If 14 days have passed since your purchase date, unfortunately, you cannot return any items. 

To be eligible for a refund, your item(s) must be unused, unworn, unwashed and in the same condition that you received it with tags still attached.

We recommend that you carefully try new items on indoors, just in case you need to return them. 


We do not offer returns or refunds on personalised items or made to order items.

All sale items are final sale and nonrefundable.

Please note: all packaging and care tags must still be attached to items to be eligible for a refund. Any items returned without packaging or tags, will not be refunded. You will receive an email to advise of this, at which time we can organise to return the items to you at your cost.